Responsible Gaming at cb22 — Play Smart, Stay Safe

At cb22, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that gambling should be a form of entertainment enjoyed within clear personal limits. For the vast majority of cb22 players across Dhaka, Chittagong, Sylhet and across Bangladesh, that is exactly what it is. But we also know that for some people, gambling can become a problem, and we take that seriously.

cb22 provides every registered player with a full suite of responsible gaming tools, accessible directly from your account settings at any time. We encourage all players to set personal limits before they start playing, and to review those limits regularly. Our support team is available around the clock to assist any player who feels that gambling is having a negative impact on their life or the lives of people around them.

Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are comfortable with. cb22 makes this straightforward from within your account. Here is how it works:

Time can pass quickly when you are playing casino games or betting on cricket. cb22's session time reminder tool helps you keep track of how long you have been playing by showing you a notification after a period you define yourself — for example, 30 minutes, one hour or two hours.

When a session reminder appears, you will see a summary of how long you have been playing and your net activity during that session. You can choose to continue or to stop. This small moment of reflection is designed to keep you in conscious control of your gambling rather than letting it run on autopilot.

If you feel that gambling is taking up too much of your time, money or mental energy, self-exclusion allows you to block your own access to cb22 for a period you choose. Temporary self-exclusion periods are available in a range of durations. Permanent self-exclusion is also available and cannot be reversed. All self-exclusion requests made during normal support hours (Bangladesh Standard Time, UTC+6) will be actioned within one hour.

During a self-exclusion period, your cb22 account will be suspended and you will not be able to log in, deposit or place bets. If you attempt to register a new account while self-excluded, cb22 will close that account and flag the action. Any genuine real-money balance remaining in your account at the time of exclusion can be withdrawn after the exclusion period ends or on request via support.

The majority of cb22 players enjoy the platform responsibly and within their means. These practical habits can help you stay in that majority and keep your experience positive:

Think of gambling as paid entertainment — like going to the cinema or a restaurant — not as a way to make money or solve financial problems.

If you share a device with younger family members, we strongly recommend enabling parental controls or device-level content filters to prevent underage access to gambling websites. Bangladesh mobile network providers and Android / iOS device settings both offer parental control options that can restrict access to gambling content. Taking these steps is a responsible and proactive way to protect the young people in your household.

If cb22 identifies or is informed that a registered account belongs to a person under the age of 21, that account will be closed immediately, all associated personal data will be deleted, and any transactions processed through the account will be reversed where possible. If you believe a minor has registered with cb22, please contact us immediately at [email protected].

If gambling is causing you financial stress, emotional difficulty or problems in your relationships, please reach out. You do not have to deal with it alone. The cb22 support team is available 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6). We can help you activate self-exclusion, adjust your account limits, or simply talk through your concerns — all in confidence.